Website Terms and Conditions

1. Business Information

This website is operated by Lancebyte Software, trading as Lancebyte Software Solutions with the legal status shown above.

Lancebyte Software offers website design, interactive website development, website updates, launch support, and related digital services. Additional services, products, packages, or promotional offers may also be advertised on this website from time to time.

2. Acceptance of These Terms

By accessing or using this website, you agree to these terms, our Privacy Notice, and any additional terms that may apply to a specific service, quote, product, or offer.

If you do not agree to these terms, you should not use this website.

3. Website Use

You may use this website only for lawful purposes and in a way that does not interfere with its operation, security, availability, or the rights of Lancebyte Software or any other user.

• You may not attempt unauthorized access to any part of the website, server, forms, or connected systems.
• You may not introduce malicious code, automated abuse, scraping activity, or any action that degrades the website.
• You may not use website content in a misleading way or present Lancebyte Software material as your own.

4. Website Content and Service Information

We aim to keep website content accurate, current, and useful. However, service descriptions, feature lists, package wording, examples, promotional content, and future product references are provided for general information and marketing purposes and may be changed, updated, withdrawn, or corrected at any time.

Nothing on this website should be interpreted as a guarantee that a particular service, feature, timeline, product, or offer will always remain available in the same form.

5. Quotes, Enquiries, and Project Scope

Submitting a quote request, contact request, or project brief through this website does not create a binding agreement. It is only a request for further engagement.

Any scope, pricing, delivery timeframe, maintenance commitment, refund arrangement, or project outcome will only become binding once confirmed by Lancebyte Software in writing, whether by formal quote, proposal, statement of work, invoice, or other written acceptance.

Where pricing is shown on the website, it is intended as a general guide unless expressly stated otherwise. Final pricing depends on the confirmed scope of work.

6. Payment, Delivery, Cancellation, and Refunds

Where a project or service is accepted, payment terms, delivery timing, cancellation rights, refund position, and revision limits will be governed by the written terms agreed for that specific engagement.

For website development projects, a deposit equal to 10% of the accepted project total is required after the written quote is accepted and before development work begins. The deposit reserves the project start and is credited toward the agreed project total. The written quote or project agreement will confirm the balance, payment milestones, due dates, and any refund position that applies to the particular project.

If Lancebyte Software later offers direct online purchases, bookings, or paid digital services through this website, the relevant transaction flow, pricing, payment method, timelines, record access, and refund or cancellation rules will be displayed or linked at the point of transaction.

6A. Guide Prices and Tax

Guide prices are in South African Rand. VAT treatment will be confirmed in your written quote.

Any guide price on this website is not a binding offer. The final price, payment milestones, and any VAT treatment will be set out in the written quote or project agreement.

7. Electronic Transactions and Consumer Notices

If any transaction is concluded electronically through this website, Lancebyte Software intends to provide the disclosures and transaction functionality required by applicable South African law, including information about pricing, payment, delivery timing, refund position, privacy, and transaction records where applicable.

Where the website does not yet support final online checkout or acceptance, no electronic order is complete merely because an enquiry or quote request was submitted.

8. Intellectual Property

Unless otherwise stated, all website content, text, branding, layouts, graphics, copy, design elements, and original materials on this website are owned by or licensed to Lancebyte Software.

• You may not reproduce, publish, adapt, distribute, or commercially exploit website content without prior written permission.
• You may share ordinary public links to the website, provided that doing so does not misrepresent Lancebyte Software.

9. Third-Party Links and Platforms

This website may include links to third-party websites, social media platforms, tools, or services. Those third-party destinations are governed by their own terms and privacy practices, not by Lancebyte Software.

10. Privacy and Personal Information

Where you submit personal information through this website, that information will be handled in line with our Privacy Notice. By submitting a form, you confirm that the information you provide is accurate and that you may lawfully provide it.

11. Direct Marketing

Lancebyte Software will not use your personal information for electronic direct marketing except where permitted by law or where the necessary consent has been obtained. Where marketing communications are sent, the recipient must be able to opt out.

12. Limitation of Liability

To the fullest extent permitted by law, Lancebyte Software is not liable for indirect, incidental, consequential, or special damages arising from the use of, or inability to use, this website.

Nothing in these terms excludes or limits any rights or obligations that cannot lawfully be excluded or limited under applicable South African law.

13. Changes to These Terms

Lancebyte Software may update these terms from time to time. The latest version published on this website will apply from the date of publication.

13A. Version and Effective Date

Version 1.0. Effective date: 2026-11-06.

14. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of South Africa. Subject to any rights a consumer may have under applicable law, disputes relating to these terms or this website will be dealt with by the appropriate South African forum or court with jurisdiction.

15. PAIA and POPIA Compliance Notes

Lancebyte Software intends to maintain a PAIA Manual and a Privacy Notice aligned to South African access to information and personal information law. The business should also ensure that its Information Officer is properly registered before publication of the final live website.